Direct deposit isn’t the correct account and someone else may have my money

GetHuman-wooball's customer service issue with Netspend from June 2018

Help with my Netspend issue
The issue in GetHuman-wooball's own words
The problem: Direct deposit isn’t the correct account and someone else may have my money
GetHuman-wooball did not yet indicate what Netspend should do to make this right.
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How GetHuman-wooball fixed the problem
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Netspend

Customer service issue
Reported by GetHuman-wooball
Jun 25th, 2018 - 6 mons ago
I have an issue with Netspend too
Fixed
Seen by 8 customers so far
Similar issue to 1444 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account
Timeline
GetHuman-wooball started working on this issue
Jun 25th 4:22pm
GetHuman-wooball indicated the issue is not fixed yet.
Jun 25th 6:38pm
GetHuman-wooball indicated the issue is not fixed yet.
Jun 25th 6:42pm
GetHuman-wooball indicated the issue is not fixed yet.
Jun 26th 10:43pm
GetHuman-wooball indicated the issue is not fixed yet.
Jun 27th 9:39am
GetHuman-wooball indicated the issue is not fixed yet.
Jun 28th 12:30pm