I can't call for customers device need to check my account by phone

GetHuman754718's customer service issue with Netspend from June 2018

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Help with my Netspend issue
Before contacting them, items GetHuman754718 may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
GetHuman754718's next move: have a Netspend rep call.
Always use the GetHuman Phone tocall Netspend. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman754718's own words:
The problem I ran into: I can't call for customers device need to check my account by phone
I trust that Netspend will make this right and come up with a resolution that is fair.
Help with my Netspend issue
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Netspend

Customer service issue
Reported by GetHuman754718
Jun 6th, 2018 - 15d ago
I have an issue with Netspend too
Not resolved
Seen by 2 customers so far
Similar issue to 657 others
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Timeline
GetHuman754718 started working on this issue
Jun 6th 12:54am
GetHuman754718 shared this issue with friends on Facebook
Jun 6th 12:55am