You needed these documents to finish activating my card....ref* **********

GetHuman-chasdity's customer service issue with Netspend from June 2018

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Netspend's call center is closed now. We will text or email GetHuman-chasdity when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-chasdity can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-chasdity may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
The issue in GetHuman-chasdity's own words
The problem: You needed these documents to finish activating my card....ref* **********
GetHuman-chasdity did not yet indicate what Netspend should do to make this right.
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Netspend

Customer service issue
Reported by GetHuman-chasdity
Jun 5th, 2018 - 5 mons ago
I have an issue with Netspend too
Not resolved
Seen by 2 customers so far
Similar issue to 253 others
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Timeline
GetHuman-chasdity started working on this issue
Jun 5th 6:54pm