I can't find the wed sit I need to send the pic of my address an of I'd info to

GetHuman749541's customer service issue with Netspend from June 2018

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Help with my Netspend issue
Before contacting them, items GetHuman749541 may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
GetHuman749541's next move: have a Netspend rep call.
Always use the GetHuman Phone tocall Netspend. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
To report a login issue please use this link https://www.facebook.com/login/identify?ctx=recover&lwv=110. If you no longer have the email or phone number on the account then you will not be able to recover the account at all.
The issue and preferred resolution, in GetHuman749541's own words:
The problem I ran into: I can't find the wed sit I need to send the pic of my address an of I'd info to
I trust that Netspend will make this right and come up with a resolution that is fair.
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Netspend

Customer service issue
Reported by GetHuman749541
Jun 4th, 2018 - 2 mons ago
I have an issue with Netspend too
Not resolved
Seen by 1 customer so far
Similar issue to 33 others
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Timeline
GetHuman749541 started working on this issue
Jun 4th 7:47pm