It said I had to call you guys for more info

GetHuman747738's customer service issue with Netspend from June 2018

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The issue and preferred resolution, in GetHuman747738's own words:
The problem I ran into: It said I had to call you guys for more info
I trust that Netspend will make this right and come up with a resolution that is fair.
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Netspend

Customer service issue
Reported by GetHuman747738
Jun 4th, 2018 - 18d ago
I have an issue with Netspend too
Not resolved
Seen by 2 customers so far
Similar issue to 148 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account
Timeline
GetHuman747738 started working on this issue
Jun 4th 2:24pm