I lost my card and keep calling to report it but takes me to my account balance does no...

GetHuman738976's customer service issue with Netspend from June 2018

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Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
The issue in GetHuman738976's own words
I lost my card and keep calling to report it but takes me to my account balance does not give me a option to close out my lost card, I would like this to be fixed some how. its very annoying when I have bills to be paid.
GetHuman738976 did not yet indicate what Netspend should do to make this right.
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Netspend

Customer service issue
Reported by GetHuman738976
Jun 1st, 2018 - 5 mons ago
I have an issue with Netspend too
Not resolved
Seen by 2 customers so far
Similar issue to 316 others
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Timeline
GetHuman738976 started working on this issue
Jun 1st 4:23pm