I lost my card and keep calling to report it but takes me to my account balance does no...

GetHuman738976's customer service issue with Netspend from June 2018

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Help with my Netspend issue
Before contacting them, items GetHuman738976 may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
GetHuman738976's next move: have a Netspend rep call.
Always use the GetHuman Phone tocall Netspend. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman738976's own words:
I lost my card and keep calling to report it but takes me to my account balance does not give me a option to close out my lost card, I would like this to be fixed some how. its very annoying when I have bills to be paid.
I trust that Netspend will make this right and come up with a resolution that is fair.
Help with my Netspend issue
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Netspend

Customer service issue
Reported by GetHuman738976
Jun 1st, 2018 - 16d ago
I have an issue with Netspend too
Not resolved
Seen by 2 customers so far
Similar issue to 316 others
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Timeline
GetHuman738976 started working on this issue
Jun 1st 4:23pm