GetHuman678688's customer service issue with Netspend from May 2018
Help with my Netspend issue
The issue in GetHuman678688's own words
PREVIOUSLY, ON MY OLD ACCOUNT EVEN THE BALANCE IS ZERO, I WAS ALLOWED TO WITHDRAW UP TP $*** BUT SINCE THERE'S A FEE OF $** ONLY $**. hOW COME I DON'D HAVE THAT FESTURE ... May **,*****RE: debit card acct **** **** **** **** acct holder: Kenneth Caraang ......last* ****...pin code ****.....dob.....**********.**If you look at my debit card I have an Overdraft Protection on my checking how I talked to a rep said this option is not on the new card.**First off.. I did not tell you guys to change my account so I went to Social Security office in San Francisco and they said they deposit my money onto my old account... So the same day I called and the rep did deposit my monies to the new debit card.. I think is nit my job to let you know if I have that feature. Please put it back or I will go to Social Security *st thing on Monday about how you handle my account.. Today I email you.. Please text me to *** *** **** or email. I have been happy with your services not this time. Thanks for your consideration
NO CATION WAS TAKE OTHERWISE I WILL CLOSE MY ACCOUNT
ADD THE OVERDRAFT PROTECTION ON THIS ACCT ASAP
BECAUSE I AM US GOVT RECIPIENT. I WORKED HARD FOR MY MONIES
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