Tried making a payment online was told insufficient funds money was loaded yesterday

GetHuman637346's customer service issue with Netspend from April 2018

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Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
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The issue in GetHuman637346's own words
The problem: Tried making a payment online was told insufficient funds money was loaded yesterday
GetHuman637346 did not yet indicate what Netspend should do to make this right.
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Netspend

Customer service issue
Reported by GetHuman637346
Apr 28th, 2018 - 5 mons ago
I have an issue with Netspend too
Not resolved
Seen by 1 customer so far
Similar issue to 3413 others
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Timeline
GetHuman637346 started working on this issue
Apr 28th 2:20pm