I filed my taxes at liberty tax the lady who filed my return put an incorrect address s...

GetHuman-paullebl's Account Issues with Netspend from April 2018

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The issue in GetHuman-paullebl's own words
I filed my taxes at liberty tax the lady who filed my return put an incorrect address so I never recieved my personalized card all I had was a temporary which was lost on Monday I have called numerous times and nobody will help me all I have is the app on my phone with the account number. Since nobody seems to be able to help me I put in a request to close my account online can you please help me I have been going through you guys for years and never had such horrible customer service this is absolutely ridiculous
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Netspend

Account Issues
Reported by GetHuman-paullebl
Apr 26th, 2018 - a yr ago
I have an issue with Netspend too
Fixed
Seen by 13 customers so far
Similar issue to 12829 others
0 customers following this
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account
Timeline
GetHuman-paullebl started working on this issue
Apr 26th, 2018 4:56pm
GetHuman-paullebl indicated the issue is not fixed yet.
Apr 26th, 2018 6:01pm
GetHuman-paullebl confirmed the issue is fixed. Hooray!
Apr 29th, 2018 6:43pm