AC**** s*n **D*****A**FF**Connected to router via wifi. Router IP address shows (in IPC...

GetHuman4105111's customer service issue with Netgear from December 2019

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The issue in GetHuman4105111's own words
AC**** s*n **D*****A**FF**Connected to router via wifi. Router IP address shows (in IPCONFIG) as ***.***.*.*. PC LAN adapter address is ***.***.*.*. Successful PING.**Can't access router login page via routerlogin.net or routerlogin.com or ***.***.*.*. All attempts result in error message:**"You may not be connected to your Router’s WiFi network. To access routerlogin.com, your device must be connected to your Router’s WiFi network. Check your current connection and try again."**Cleared browser history. PC is definitely connected. Please advise.

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Customer service issue
Reported by GetHuman4105111
Dec 16th, 2019 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 745 others
0 customers following this

Timeline

GetHuman4105111 started working on this issue
Dec 16th, 2019 5:29pm