WHEN I PUT IN EMAIL ADDRESS AND SELECT FORGOT PASSWORD, I RECEIVE A MESSAGE "NOT IN SYS...

GetHuman3168484's customer service issue with Netgear from June 2019

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The issue in GetHuman3168484's own words
WHEN I PUT IN EMAIL ADDRESS AND SELECT FORGOT PASSWORD, I RECEIVE A MESSAGE "NOT IN SYSTEM". I HAVE PUT IN THE ONLY * EMAILS WE HAVE AND I GET THE SAME ANSWER. I TRY TO REGISTER ROUTE, STATES IT IS ALREADY REGISTERED TO SOMEONE ELSE. HOW TO DO GET INTO NETGEAR TO RESET MY PASSWORD IF NONE OF MY EMAILS ARE RECOGNIZED. WE USE *****@***.com *****@***.com and *****@***.com**I look forward to hearing back about this issue
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Netgear

Customer service issue
Reported by GetHuman3168484
Jun 29th, 2019 - 6 mos ago
I have an issue with Netgear too
Not resolved
Seen by 3 customers so far
Similar issue to 1462 others
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Timeline
GetHuman3168484 started working on this issue
Jun 29th 6:35pm