Last night I updated the firmware on my wifi extender and after doing so the extender c...

GetHuman2596893's customer service issue with Netgear from March 2019

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The issue in GetHuman2596893's own words
Last night I updated the firmware on my wifi extender and after doing so the extender completely stop working. ive unplugged the extender and router itself but that didn't do anything. ive pressed the factory reset button on the extender hoping it would go back to the default settings but it didn't. the router link light isn't coming on and the client link is on but it goes out. it wont let me login to mywifiext.net or mywifiext.com because it says that my extender isn't connected. I don't know what else to do and as you can imagine, I'm completely frustrated.
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Netgear

Customer service issue
Reported by GetHuman2596893
Mar 26th, 2019 - a mon ago
I have an issue with Netgear too
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Seen by 4 customers so far
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GetHuman2596893 started working on this issue
Mar 26th 3:09pm