I’m having trouble setting up my new AC**** WiFi Cable Modem Router. I can’t get to the...

GetHuman758809's customer service issue with Netgear from June 2018

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The issue and preferred resolution, in GetHuman758809's own words:
I’m having trouble setting up my new AC**** WiFi Cable Modem Router. I can’t get to the routerlogin.net webpage on my computer or phone and I can’t use the Ethernet cable bc I have a MacBook Air.
I trust that Netgear will make this right and come up with a resolution that is fair.
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Netgear

Customer service issue
Reported by GetHuman758809
Jun 7th, 2018 - 15d ago
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GetHuman758809 started working on this issue
Jun 7th 4:46am