I want to change my SSID and my passphrase and it's not allowing me to do that under th...

GetHuman634878's customer service issue with Netgear from April 2018

Help with my Netgear issue
The issue in GetHuman634878's own words
I want to change my SSID and my passphrase and it's not allowing me to do that under the router login.net I would really appreciate just speaking to a human about this I'm sure it's not that hard to fix thank you
GetHuman634878 did not yet indicate what Netgear should do to make this right.
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Netgear

Customer service issue
Reported by GetHuman634878
Apr 27th, 2018 - 5 mons ago
I have an issue with Netgear too
Not resolved
Seen by 5 customers so far
Similar issue to 396 others
0 customers following this
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Timeline
GetHuman634878 started working on this issue
Apr 27th 5:07pm
GetHuman634878 indicated the issue is not fixed yet.
Apr 27th 6:44pm
GetHuman634878 indicated the issue is not fixed yet.
Apr 27th 6:56pm
GetHuman634878 indicated the issue is not fixed yet.
Apr 28th 6:14pm