I tried to login to my account yesterday but told me I could not as my email could not...

GetHuman-lolatapp's Account Access issue with Netflix from December 2019

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Before contacting them, items GetHuman-lolatapp may need:
Email on Account, Password, Phone Number on Account, and Name of Account Holder
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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-lolatapp's own words
I tried to login to my account yesterday but told me I could not as my email could not be recognised. I then check my email for customer service email that I have received in the past and I realise that an email was sent to me by your team on **th December that my email address *****@***.com was changed but I didn't change my email address. my account was still charged by Netflix on *th December please can you rectify as I need my account back urgently as I am on holiday and need to watch film

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Netflix

Account Access issue
Reported by GetHuman-lolatapp
Dec 20th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 13685 others
0 customers following this

Timeline

GetHuman-lolatapp started working on this issue
Dec 20th, 2019 10:50am

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