I have been a Netflix customer since ****. today when I try to access Netflix from my X...

GetHuman-virostk's customer service issue with Netflix from October 2018

3 views
 | 
8889 similar
 | 
0 following
Help with my Netflix issue
First: share to improve GetHuman-virostk's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-virostk to get a Netflix rep on the line!
Always use the GetHuman Phone tocall Netflix. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-virostk may need:
Email on Account, Password, Phone Number on Account, and Name of Account Holder
The issue in GetHuman-virostk's own words
I have been a Netflix customer since ****. today when I try to access Netflix from my Xbox One, it gives me a "you seem to be using an unblocker or proxy service" error. I am not using either of these services. My brother is using Netflix on the same account on the same WiFi network without this error. I have already contacted both your customer service and my ISP (who confirmed that I am not using a proxy or unblocker.) Your customer service told me that it must be my ISP. however, the aforementioned issue with my brother using the same service on the same account on the same network would indicate that this is not the case. If this isn't fixed, I am going to cancel the service because I refuse to pay for a service that I can't actually use.
GetHuman-virostk did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman-virostk fixed the problem
We are waiting for GetHuman-virostk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Netflix's attention and get better help faster. Tap below to get started.
Having Netflix issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-virostk fixes it.
This email address isn't valid

Netflix

Customer service issue
Reported by GetHuman-virostk
Oct 2nd, 2018 - 9 mons ago
I have an issue with Netflix too
Not resolved
Seen by 3 customers so far
Similar issue to 8889 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-virostk started working on this issue
Oct 2nd, 2018 3:48am