Hello I call customer service about my camera and the history I was looking for simple...

GetHuman1468338's customer service issue with Nest from November 2018

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The issue in GetHuman1468338's own words
Hello I call customer service about my camera and the history I was looking for simple answers on where did my video history go....I was told that they did not know but it was probably that either I or my husband could have deleted it...so with I was not happy with that answer but they also said that they would give us a case number for something that I kept saying no thanking to. We do not need a case number for as my husband simply said as long as that camera still works he doesn't care...so please do not bother with pursuing a matter that doesn't matter...it's a waste of your resources.
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Customer service issue
Reported by GetHuman1468338
Nov 2nd, 2018 - a mon ago
I have an issue with Nest too
Seen by 2 customers so far
Similar issue to 619 others
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GetHuman1468338 started working on this issue
Nov 2nd 1:03am
GetHuman1468338 indicated the issue is not fixed yet.
Nov 2nd 1:05am