I have a couple of questions about your home security system
GetHuman753597's customer service issue with Nest from June 2018
Help with my Nest issue
First: share to improve GetHuman753597's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman753597's next move: talk to Nest when they open (we'll send a note).
Nest's call center is closed now. We will text or email GetHuman753597 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman753597 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman753597 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman753597's own words
The problem: I have a couple of questions about your home security system
GetHuman753597 did not yet indicate what Nest should do to make this right.
I have an issue with Nest too
How GetHuman753597 fixed the problem
We are waiting for GetHuman753597 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.