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Nelnet Loans Customer FAQ

Top Answers & How-to Guides

What is Nelnet Loans's Phone Number?

The question we are asked most often is about how to talk to Nelnet Loans customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How long does it take to get approved for a Nelnet Loan?

The approval process for a Nelnet Loan typically takes around 7 to 10 business days. However, the exact timeline may vary depending...
Ask any question you have about Nelnet Loans customer service, get an answer now.
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Eligibility Requirements

What are the eligibility requirements for a Nelnet Loan?

To be eligible for a Nelnet Loan, there are a few key requirements you must meet. Firstly, you must be enrolled at least half-time...
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Loan Types

What types of loans does Nelnet offer?

Nelnet offers a variety of loan options to meet the diverse needs of borrowers. These include federal student loans, such as Direct...
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Interest Rate

What is the interest rate for Nelnet Loans?

The interest rate for Nelnet Loans varies and depends on several factors such as the type of loan, the borrower's creditworthiness,...
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Repayment Deadlines

When is the deadline for loan repayment?

The deadline for loan repayment with Nelnet Loans varies based on the specific loan type and repayment plan chosen. For federal student...
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Loan Deferment

Can I defer or postpone my loan payments?

Yes, you can defer or postpone your loan payments with Nelnet Loans. If you are facing difficult financial circumstances, such as unemployment...
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Loan Repayment Options

What are the repayment options for Nelnet Loans?

Nelnet Loans offer a variety of repayment options to suit borrowers' needs. One option is the Standard Repayment Plan, which allows...
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Loan Consolidation

Can I consolidate my Nelnet Loans with other loans?

Yes, you have the option to consolidate your Nelnet Loans with other loans. Nelnet offers a Consolidation Loan that allows you to combine...
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Missed Payments

What happens if I miss a loan repayment?

If you miss a loan repayment with Nelnet Loans, a few things may occur. Firstly, Nelnet will likely contact you to remind you of the...
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Extra Payments

Can I make extra payments towards my Nelnet Loan?

Yes, you can make extra payments towards your Nelnet Loan. Making additional payments can help you pay off your loan faster and reduce...
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Approval Time

How long does it take to get approved for a Nelnet Loan?

The approval process for a Nelnet Loan typically takes around 7 to 10 business days. However, the exact timeline may vary depending...
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Help me with my Nelnet Loans customer service issue

Ask any question you have about Nelnet Loans customer service. We will do our best to get you answers right away.
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