We are an apartment community leasing office in Norristown, Pa. We keep getting calls d...

GetHuman1531908's customer service issue with Navient from November 2018

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The issue in GetHuman1531908's own words
We are an apartment community leasing office in Norristown, Pa. We keep getting calls daily from *-***-***-**** regarding "Dave's" student loan. We do not have a "Dave " here. We told someone that when we were finally able to speak with a real person and they said they would take us off that calling list. We still continue to get calls from you on a daily basis. We have over *** apartments that we are responsible for and this call coming every day is getting very annoying .We can't call back because we do not have an account number to give the robot. If the Dave you referred to was David Kemler , he was the only David that has ever worked for this property but he has not been working for us for well over a year now. Please help us in stopping these calls coming from your automated machines or we will have to take other measures to insure that this does happen. Thank you*Westover Village Apts.*Property Management Office** Meadow Lane*Norristown, Pa *****

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Navient

Customer service issue
Reported by GetHuman1531908
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 444 others
0 customers following this
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Timeline

GetHuman1531908 started working on this issue
Nov 9th, 2018 8:18pm

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