Before contacting them, items GetHuman-grbaker may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman-grbaker's own words
I can't remember my pin number and the memorable data was given so many years ago I do not know what it is. (A clue to what the questions might have been would have helped!) Therefore I cannot access Internet Banking or request a new pin or even re-register even though I have my card, card reader, customer number and pass number. I am abroad on holiday so I cannot phone and as you have neither email or online chat help I will have to wait until I return.*Perhaps someone can look at how you can remedy problems like this.
GetHuman-grbaker did not yet indicate what Nationwide Building Society should do to make this right.
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