Looking to switch the account holder on the current account to my residence. Need to kn...

GetHuman-kattiedo's Update Account Info issue with National Grid from November 2019

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Before contacting them, items GetHuman-kattiedo may need:
Name on the account, Account number, Billing address, Last 4 of SSN, and Phone number on the account
Top Tip from another customer
The only way to update account information is to log in and go to the settings feature or personal info on your account.
The issue in GetHuman-kattiedo's own words
Looking to switch the account holder on the current account to my residence. Need to know my next step.

GetHuman-kattiedo did not yet indicate what National Grid should do to make this right.

How GetHuman-kattiedo fixed the problem

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How Do I Switch a National Grid Bill into My Name?How Do I Switch the National Grid Bill into My Name?How Do I Change the Address on My National Grid Account?How Do I Set Up Service with National Grid?
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National Grid

Update Account Info issue
Reported by GetHuman-kattiedo
Nov 9th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1762 others
0 customers following this

Timeline

GetHuman-kattiedo started working on this issue
Nov 9th, 2019 8:34pm
GetHuman-kattiedo indicated the issue is not fixed yet.
Nov 11th, 2019 11:16pm
GetHuman-kattiedo indicated the issue is not fixed yet.
Nov 12th, 2019 4:04pm