I have a tenant living in ** Maritime Dr. APTB Charlestown RI ***** and I'm trying to h...

GetHuman764223's customer service issue with National Grid from June 2018

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The issue in GetHuman764223's own words
I have a tenant living in ** Maritime Dr. APTB Charlestown RI ***** and I'm trying to have the billings go to him in his name. We have both tried but so far we have been unable to. We keep getting different answers. Please help, he received a notice that National Grid will discontinue service because they don't have a billable person and we're trying to give them one. His name is John Connell and I know a billing is due but don't know how to access it. The condo is owned by William Cosgrove who is currently in a rehab center and I'm handling his affairs. Please let me know how to access the bill so it can be paid. The condo was just recently rented to Colleen Dickson without any problems. Thanks
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National Grid

Customer service issue
Reported by GetHuman764223
Jun 8th, 2018 - a yr ago
I have an issue with National Grid too
Fixed
Seen by 9 customers so far
Similar issue to 536 others
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Items needed
Name on the account
Account number
Billing address
Last 4 of SSN
Phone number on the account
Timeline
GetHuman764223 started working on this issue
Jun 8th, 2018 7:10pm
GetHuman764223 indicated the issue is not fixed yet.
Jun 11th, 2018 12:34pm
GetHuman764223 indicated the issue is not fixed yet.
Jun 11th, 2018 12:35pm
GetHuman764223 indicated the issue is not fixed yet.
Jun 11th, 2018 12:36pm