If I have *** service. How much power should be coming to the building ?

GetHuman-bobmen's customer service issue with National Grid from June 2018

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The problem I ran into: If I have *** service. How much power should be coming to the building ?
I trust that National Grid will make this right and come up with a resolution that is fair.
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National Grid

Customer service issue
Reported by GetHuman-bobmen
Jun 2nd, 2018 - 3 mons ago
I have an issue with National Grid too
Fixed
Seen by 9 customers so far
Similar issue to 90 others
0 customers following this
Items needed
Name on the account
Account number
Billing address
Last 4 of SSN
Phone number on the account
Timeline
GetHuman-bobmen started working on this issue
Jun 2nd 4:41pm
GetHuman-bobmen indicated the issue is not fixed yet.
Jun 2nd 8:31pm