We have discovered that you (NAMECHEAP) are the host for an apartment website which has...

GetHuman1652843's customer service issue with NameCheap.com from November 2018

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GetHuman1652843's next move: go to the NameCheap.com help center.
NameCheap.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1652843 will want to follow the link below to head to their help center. We will check on GetHuman1652843 later to make sure it's all set or try to help escalate.
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Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman1652843's own words
We have discovered that you (NAMECHEAP) are the host for an apartment website which has recently changed ownership. I am inquiring because we want to know how to remove this website completely. I am with the management company that manages the aprtment complex on behalf of the new ownership and am authorized to act on their behalf. Please advise as to what documentation you will need to complete this request ASAP. Thanks.
GetHuman1652843 did not yet indicate what NameCheap.com should do to make this right.
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Customer service issue
Reported by GetHuman1652843
Nov 29th, 2018 - 9 mons ago
I have an issue with NameCheap.com too
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Seen by 4 customers so far
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GetHuman1652843 started working on this issue
Nov 29th, 2018 2:49pm