What is NameCheap's refund policy?

Asked a year ago
NameCheap offers a straightforward refund policy to ensure customer satisfaction. If you are unsatisfied with their services within the first 30 days of purchase, you are eligible for a full refund. However, there are a few exceptions to this policy. They do not provide refunds for dedicated servers, licenses, and administrative fees. Additionally, any products or services that violate their terms of service are not eligible for a refund. It's important to note that domain name registration fees and privacy protection services are non-refundable as well. To request a refund, customers can initiate the process by contacting NameCheap's support team through their website or via live chat. Overall, NameCheap aims to provide a fair and transparent refund policy to ensure customer peace of mind.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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