Windows ** notebook, nvidia geforce gtx **** - crashes computer to blue screen. Error c...

GetHuman5164347's Technical support issue with NVIDIA from August 2020

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The issue in GetHuman5164347's own words
Windows ** notebook, nvidia geforce gtx **** - crashes computer to blue screen. Error code is visible only for a second, and is very hard to read. Something about "nvd" something something ".dll" is all that i can see. A nvidia related api error code appears from time to time as well. In device manager geforce gtx **** shows an error **, and the only way to allow my computer to work without crashing I have to disable said driver.**This issue began when I used the "geforce experience" app (installed BY nvidia, e.g. not my choice) to download and install the (then) latest driver, "***.**". Now that same app has stopped working and only shows a "failed to download driver" message with an "retry" button that only ever (and immediately) replaces this "failed" message with another "failed" message. I have completely uninstalled and redownloaded latest driver, "***.**", directly from nvidia drivers website. It still crashes the system.**I am being forced to rely on a secondary integrated graphics card. I bought this computer because it came with a nvidia graphics card. I shouldn't be suffering like this because you guys released an update that crashed my card!

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NVIDIA

Technical support issue
Reported by GetHuman5164347
Aug 14th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 166 others
0 customers following this

Timeline

GetHuman5164347 started working on this issue
Aug 14th, 2020 8:17pm

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