I just bought a Quadro P*** video card so I can hook up * displays. I get *k on my...

GetHuman2675741's Technical support issue with NVIDIA from April 2019

Help with my NVIDIA issue
The issue in GetHuman2675741's own words
I just bought a Quadro P*** video card so I can hook up * displays. I get *k on my **" display using the Display port but on my **" LG *k I can only get ****p thru the HDMI port. I have done allot of reading and I am a Atlona dealer so I know that this is not supposed to work but using an Altinex HDMI tester I can push *k at ** bit deep color and it works just fine but using your card and creating a custom resolution setting you card does not output anything, which i can see on my tester. is there something in your program i can do to get the card to output, force it to output **** x **** at ** **bit ?

GetHuman2675741 did not yet indicate what NVIDIA should do to make this right.

How GetHuman2675741 fixed the problem
Jeff from Nvidia recommended that I try a different cable, one that was made for *K, so I bought a adaptor cable (Mini Display port to HDMI *K) and that solved the problem. now I am able to do *k on my LG **** display.*thank you Nvidia Jeff,*Alan
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NVIDIA

Technical support issue
Reported by GetHuman2675741
Apr 3rd, 2019 - 2 years ago
Fixed
GetHuman2675741 shared how to fix
Seen by 21 customers so far
Similar issue to 220 others
0 customers following this
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Timeline

GetHuman2675741 started working on this issue
Apr 3rd, 2019 9:01pm
GetHuman2675741 indicated the issue is not fixed yet.
Apr 4th, 2019 9:12pm
GetHuman2675741 indicated the issue is not fixed yet.
Apr 5th, 2019 11:08am
GetHuman2675741 confirmed the issue is fixed. Hooray!
Apr 6th, 2019 1:35pm
GetHuman2675741 indicated the issue is not fixed yet.
Apr 6th, 2019 11:11pm

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