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NHL Shop Customer FAQ

Top Answers & How-to Guides

What is NHL Shop's Phone Number?

The question we are asked most often is about how to talk to NHL Shop customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What if an item is out of stock?

If an item is out of stock on NHL Shop, we apologize for the inconvenience. Unfortunately, we do not have control over our inventory...
Ask any question you have about NHL Shop customer service, get an answer now.
Contact NHL Shop customer service

Ordering

How do I place an order?

Placing an order on NHL Shop is easy and convenient. Simply browse our website, select the items you wish to purchase, and add them...
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Information

What is NHL Shop?

NHL Shop is the official online store for the National Hockey League (NHL), offering a wide range of merchandise related to the league...
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Payment

What payment methods are accepted?

NHL Shop offers a convenient and secure checkout process with various payment methods to choose from. We accept major credit cards,...
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Returns/Exchanges

Can I return or exchange items?

Yes, you can return or exchange items purchased from the NHL Shop. If you are not completely satisfied with your purchase, you have...
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Shipping

How long does shipping take?

Shipping times for NHL Shop vary depending on the destination and the shipping method selected at checkout. However, the estimated...
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International Shipping

Do you offer international shipping?

Yes, NHL Shop offers international shipping. We understand that fans all over the world want to support their favorite NHL teams and...
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Order Tracking

Can I track my order?

Yes, you can track your order. Once your order has been shipped, you will receive an email with a tracking number and a link to track...
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Return Policy

What is your return policy?

Our return policy at NHL Shop is designed to provide our customers with the best shopping experience possible. If you are not completely...
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Promotions

Are there any promotions or discounts available?

Yes, NHL Shop offers various promotions and discounts to make your shopping experience more affordable. Customers can save money by...
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Sizing

Do you have a size guide?

Yes, we have a size guide available to help you find the perfect fit for your NHL merchandise. Our size guide provides detailed measurements...
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Stock Availability

What if an item is out of stock?

If an item is out of stock on NHL Shop, we apologize for the inconvenience. Unfortunately, we do not have control over our inventory...
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Help me with my NHL Shop customer service issue

Ask any question you have about NHL Shop customer service. We will do our best to get you answers right away.
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