Today I called Net ** customer service and requested to transfer my plan from an old ph...

GetHuman-celiavuo's customer service issue with NET 10 from March 2019

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The issue in GetHuman-celiavuo's own words
Today I called Net ** customer service and requested to transfer my plan from an old phone to a new phone. I gave my new phone imei number and my new SIM card number to Net ** at *pm. They said my old phone will be cut off while it’s transferring. They also said that they will call me when the transfer process is done. Now it’s * hours already but I don’t hear anything from Net **. Both phones are not working. If my new phone or new SIM card is working. Please let me know and switch the data back to my old SIM card. Thank you!
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NET 10

Customer service issue
Reported by GetHuman-celiavuo
Mar 13th, 2019 - 5 mons ago
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Seen by 22 customers so far
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GetHuman-celiavuo started working on this issue
Mar 13th 5:01am