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I DON'T HAVE A PHONE THAT WORK NOW! Does me no good to get a code sent to my dead phone! Need a new phone NOW and want to purchase it from net**, Samsung J* with special offer for net customers and I currently have a Net monthly service deal which I'd like to change. HELP ME PLEASE EMAIL!

GetHuman-jimarojf's customer service issue with NET 10 from July 2018

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The issue in GetHuman-jimarojf's own words

BUY A PHONE FROM YOU BECAUSE MINE IS DEAD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ... My Samsung J* is dead. I want to purchase the J* special deal for net** members and change the monthly auto payment plan I currently use. Can I pay for the new phone with PayPal? I had a live-chat going with one of your reps but page got redirected. Want to live-chat but email is fine if I can't live-chat. NEED A NEW PHONE NOW!!!

I DON'T HAVE A USABLE PHONE BUT THEY WANT TO CALL ME OR ME TO CALL THEM. WHY THE **** CAN'T I LIVE CHAT OR AT LEAST RECIVE AN EMAIL??????????????????????

LIVE CHAT

MORE THAN ** YEARS!

LIKE WHAT?

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My new Net** J* which I cannot seem to get from Net**. I don't want to change to another carrier but maybe I'll have to if this goes on much longer!

Customer service issue

Reported by GetHuman-jimarojf

Jul 9th, 2018 - 5 years ago

I have an issue with NET 10 too

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Phone Number

Email on Account

Billing Address

Last 4 of Social Security

Timeline

GetHuman-jimarojf started working on this issue

Jul 9th, 2018 8:47pm

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