I just filed a police report due to being hacked I did not authorize the $**.** charge...

GetHuman-cturner_'s Refund a Charge issue with Mylife.com from May 2019

Help with my Mylife.com issue
The issue in GetHuman-cturner_'s own words
I just filed a police report due to being hacked I did not authorize the $**.** charge for a MyLife account nor do I even know what it is. I tried calling in was on hold over **mins and someone disconnected me with your company! I’ve called back *-* more times today same thing keeps happening. I need this canceled immediately and I need my debit card refunded TODAY Friday March **th ****. I am showing an email from you to my yahoo acct but I DID NOT authorize this. I did note this fraudulent charge on the police report I filed today.
I need the charge refunded immediately!
I’ve tried calling now in a total of ** times I have waited numerous times well over *** mins and as soon as I get down to being the *-* customer in line it automatically disconnects. I need this resolved ASAP!
How GetHuman-cturner_ fixed the problem

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Mylife.com

Refund a Charge issue
Reported by GetHuman-cturner_
May 10th, 2019 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 2233 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-cturner_ started working on this issue
May 10th, 2019 6:16pm
GetHuman-cturner_ indicated the issue is not fixed yet.
May 10th, 2019 6:24pm
GetHuman-cturner_ indicated the issue is not fixed yet.
May 10th, 2019 6:28pm
GetHuman-cturner_ indicated the issue is not fixed yet.
May 10th, 2019 6:28pm
GetHuman-cturner_ indicated the issue is not fixed yet.
May 10th, 2019 6:28pm
GetHuman-cturner_ indicated the issue is not fixed yet.
May 10th, 2019 6:28pm
GetHuman-cturner_ confirmed the issue is fixed. Hooray!
May 10th, 2019 6:28pm