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GetHuman4637434's Refund a Charge issue with MyHeritage.com from May 2020

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The issue in GetHuman4637434's own words
Get a refund or clarification of this charge ... May ** you charged my account ending in **** for ***.**. According to the correspondence I had to pay for one month and I did put in the information and the correspondence said they would verify by phone. That did not happen and I have not used MyHeritage since there was no verification. Also my understanding was I would have to pay for one month and a period of time was free. Please make the adjustment to my card immediately. I tried to call but your listed number says I cannot call from my area (Pennsylvania). Thank you for your immediate attention. Karen Lindbergh *** *******
Cannot reach by phone-and the CHAT person refers you to a charge service where you must give your card number to continue.
*. Clarification why this charge is so high and what it is for.**. Since I have never entered the site reimbursement to my charge ending in ****.
Tried calling number cannot be reached.*Will contact my card company next.
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MyHeritage.com

Refund a Charge issue
Reported by GetHuman4637434
May 20th, 2020 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 463 others
0 customers following this

Timeline

GetHuman4637434 started working on this issue
May 20th, 2020 8:38pm
GetHuman4637434 indicated the issue is not fixed yet.
May 21st, 2020 7:01pm
GetHuman4637434 indicated the issue is not fixed yet.
May 25th, 2020 11:28pm