I signed up for the my heritage, but then tried to cancel the account. Your site was no...

GetHuman4734568's Refund a Charge issue with MyHeritage.com from April 2020

Help with my MyHeritage.com issue
First: share to improve GetHuman4734568's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4734568 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman4734568's own words
I signed up for the my heritage, but then tried to cancel the account. Your site was not working and I tried several times over the weekend. At multiple places with good service. Got and email stating that my payment didn’t go through, well that’s good because I wanted to cancel the thing anyways. Can’t get ahold of a representative because you have a dumb automated message because I can’t log onto the account to even CANCEL THE ACCOUNT! So you guys charged my *** $** because I couldn’t cancel it due to your site being trippy and not being able to get ahold of someone to get it fixed. I am fuming right now. You withdrew my account! That’s why I was trying to cancel it because I didn’t have the money this month. If I don’t get my money back I will be very upset and I will find someone who can take care of it. I’m a really nice person when it comes to mistakes but it’s been nothing but problems with this site from the beginning. I got to use it once before it wouldn’t work again. So fix it, please and thank you

GetHuman4734568 did not yet indicate what MyHeritage.com should do to make this right.

How GetHuman4734568 fixed the problem

We are waiting for GetHuman4734568 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get MyHeritage.com's attention and get better help faster. Tap below to get started.
Having MyHeritage.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund a Charge issue
Reported by GetHuman4734568
Apr 29th, 2020 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 427 others
0 customers following this


GetHuman4734568 started working on this issue
Apr 29th, 2020 12:18am

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies