I opened a free account *-** years ago under email account *****@***.com. When I tried...

GetHuman-rpail's customer service issue with MyHeritage.com from March 2019

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The issue in GetHuman-rpail's own words
I opened a free account *-** years ago under email account *****@***.com. When I tried to login yesterday, it prompted me to change my password and sent information on how to do that to my email account *****@***.com. The problem is, *****@***.com was shut down by my provider years ago and I don't have access to it. I have a new email account that I would like the communication sent to, *****@***.com, so that I can update my account information, email and password.
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Customer service issue
Reported by GetHuman-rpail
Mar 25th, 2019 - a mon ago
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GetHuman-rpail started working on this issue
Mar 25th 10:44pm