Moviepass. Keep getting a message on the app to update payment method. When I follow...

GetHuman-dpelts's customer service issue with MoviePass from February 2019

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The issue in GetHuman-dpelts's own words
Moviepass. Keep getting a message on the app to update payment method. When I follow their link, update with credit card, a message says it is updated but the transaction was not completed.*I’ve followed their format numerous times but the Update Payment Method comes up it prevents me from checking into a selected movie at a selected theater. I’ve gone through the moviepass app chat several times with no success. I have * movies available this month and am not able check in.*I will cancel membership if this is not resolved.
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Customer service issue
Reported by GetHuman-dpelts
Feb 15th, 2019 - 8 mons ago
I have an issue with MoviePass too
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Seen by 34 customers so far
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Feb 15th 10:06pm