My app is not showing any movie availabilities in any theater across the country. Every...

GetHuman1959631's customer service issue with MoviePass from January 2019

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The issue in GetHuman1959631's own words
My app is not showing any movie availabilities in any theater across the country. Every single theater is completely blank. I understand there have been cuts to the movie availability, but other moviepass subscribers I was trying to see a movie with have at least some movies available. I’m not sure if this is an issue with my app or account, but I haven’t been able to use moviepass for the last * months besides manual checking through customer support.
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MoviePass

Customer service issue
Reported by GetHuman1959631
Jan 14th, 2019 - 9 mons ago
I have an issue with MoviePass too
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GetHuman1959631 started working on this issue
Jan 14th 6:07am
GetHuman1959631 indicated the issue is not fixed yet.
Jan 14th 6:07am