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Hi team,*When I tried to login account it says your account is no more active , do you...

GetHuman-jagguva's customer service issue with MoviePass from November 2018

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The issue in GetHuman-jagguva's own words
Hi team,*When I tried to login account it says your account is no more active , do you want to reactive choose new plan **However in August I got email saying my account will be given same old unlimited membership plan from*October *th . I never get that back and *Still I am getting charged for movie pass every month **I tried to raise request but no one fixing issue *Than just closing ticket **I don’t understand why I am getting charged from last * months when I am not using card and you guys showing as my account not active ***I have attached proof of payment deduction and error message when logging in to app **I want my money back ASAP this done for * months *With out any usage my side ***My email id associated :******@***.com**Card number : **** **** **** ****
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I try to login. You say another authorized device is using my account??? What mor...Tried to use moviepass but screen said “There are no more screenings of this thea...Activate my MoviePass MasterCard *****@***.comWhen I try to open up my moviepass app it says that moviepass has stopped. Why? W...I can’t sign into my account and I have my MoviePass . I tried to put in forgot p...Got moviepass card. App says card processing. Can’t put card number in because it...Hi,**I am not able to login to my account. it says another device is using. I do...NEED DIRECTIONS ON WHAT TO DO BEFORE USING MOVIEPASS.My moviepass won't allow me to login and it keeps saying I am switching to anothe...
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MoviePass

Customer service issue
Reported by GetHuman-jagguva
Nov 27th, 2018 - 9 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman-jagguva started working on this issue
Nov 27th, 2018 12:12am
  1. Company Phone Numbers › 
  2. MoviePass › 
  3. Customer issues › 
  4. Hi team,*When I tried to login accoun...