Hi team,*When I tried to login account it says your account is no more active , do you...

GetHuman-jagguva's customer service issue with MoviePass from November 2018

2 views | 3639 similar | 0 following
Help with my MoviePass issue
First: share to improve GetHuman-jagguva's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jagguva's next move: talk to MoviePass when they open.
MoviePass's call center is closed now. We will send GetHuman-jagguva a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-jagguva may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-jagguva's own words
Hi team,*When I tried to login account it says your account is no more active , do you want to reactive choose new plan **However in August I got email saying my account will be given same old unlimited membership plan from*October *th . I never get that back and *Still I am getting charged for movie pass every month **I tried to raise request but no one fixing issue *Than just closing ticket **I don’t understand why I am getting charged from last * months when I am not using card and you guys showing as my account not active ***I have attached proof of payment deduction and error message when logging in to app **I want my money back ASAP this done for * months *With out any usage my side ***My email id associated :******@***.com**Card number : **** **** **** ****

GetHuman-jagguva did not yet indicate what MoviePass should do to make this right.

How GetHuman-jagguva fixed the problem

We are waiting for GetHuman-jagguva to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common MoviePass customer problems.
How Do I Recover My Moviepass Account?How Do I Get Moviepass to Refund a Charge?
Do you have a customer issue as well?
We can help you get MoviePass's attention and get better help faster. Tap below to get started.
Having MoviePass issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jagguva fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jagguva
Nov 27th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 3639 others
0 customers following this


GetHuman-jagguva started working on this issue
Nov 27th, 2018 12:12am

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers