Hi team,*When I tried to login account it says your account is no more active , do you...
GetHuman-jagguva's customer service issue with MoviePass from November 2018
Help with my MoviePass issue
First: share to improve GetHuman-jagguva's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jagguva's next move: talk to MoviePass when they open.
MoviePass's call center is closed now. We will send GetHuman-jagguva a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-jagguva may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-jagguva's own words
Hi team,*When I tried to login account it says your account is no more active , do you want to reactive choose new plan **However in August I got email saying my account will be given same old unlimited membership plan from*October *th . I never get that back and *Still I am getting charged for movie pass every month **I tried to raise request but no one fixing issue *Than just closing ticket **I don’t understand why I am getting charged from last * months when I am not using card and you guys showing as my account not active ***I have attached proof of payment deduction and error message when logging in to app **I want my money back ASAP this done for * months *With out any usage my side ***My email id associated :******@***.com**Card number : **** **** **** ****
GetHuman-jagguva did not yet indicate what MoviePass should do to make this right.
I have an issue with MoviePass too
How GetHuman-jagguva fixed the problem
We are waiting for GetHuman-jagguva to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.