I have been watching the app all day and not one of the * theatres in my area have even...

GetHuman-toklot's customer service issue with MoviePass from November 2018

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The issue in GetHuman-toklot's own words
I have been watching the app all day and not one of the * theatres in my area have even one single movie to be able to check into for today! Every time I ask about this ongoing issue, I am told "please have patience - things will improve in a few days". Well, it has been several months and things have gotten worse, not improved. We are now limited to * movies per month, but yet they still continue to limit us in so many other areas of the app. We should not also be limited to which days we choose to go to a movie, nor the selection of movies (that we have not seen). We should be able to pick our * movies from any of the days in the month and all standard movies that we have not seen yet, should be available for us to choose from. Even an email from Moviepass * days ago (Nov *) said things are "changing". Are we ever going to see it change for the better, so we can see movies again?

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Customer service issue
Reported by GetHuman-toklot
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 3544 others
0 customers following this


GetHuman-toklot started working on this issue
Nov 10th, 2018 12:25am

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