Wanting to go to movie today & my movie pass & also my husbands pass says we have used...
GetHuman-barbsbug's customer service issue with MoviePass from October 2018
Help with my MoviePass issue
First: share to improve GetHuman-barbsbug's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-barbsbug's next move: talk to MoviePass when they open.
MoviePass's call center is closed now. We will send GetHuman-barbsbug a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-barbsbug may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-barbsbug's own words
Wanting to go to movie today & my movie pass & also my husbands pass says we have used our pass * times this month. That’s not true. The last time we used them was Sept.** & today is Oct. ** I want these cards cleared so I can get tickets n the next hour. We want to pick our own movie as we are meeting friends to watch same movie.*Barbara Phillips
GetHuman-barbsbug did not yet indicate what MoviePass should do to make this right.
I have an issue with MoviePass too
How GetHuman-barbsbug fixed the problem
We are waiting for GetHuman-barbsbug to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.