I DON'T NEED YOU TO ASK ME IF YOU FIXED IT YET, I NEED YOU TO FIX IT CONTACT ME!!!!

GetHuman-moviepas's customer service issue with MoviePass from July 2018

4 views | 1650 similar | 0 following
Help with my MoviePass issue
GetHuman-moviepas's next move: talk to MoviePass again when they open.
MoviePass's call center is closed now. We will send GetHuman-moviepas a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-moviepas's own words
I wasn't trying to do anything. Movie pass issued an update and my app no longer works. ... your latest update will not run on my Android OS - *.*. Please either provide me with an app that will work, or if that is not possible then cancel my subscription and refund me for the current month which I paid for but cannot use.
Your directions to get on to the chat options, since moviepass does not answer their phone, can't be done since I can't use the app to begn with
*) Give me an app that works**) Refund my last month's payment and cancel further payments
I'm a customer just like anyone else. You only are going to help me if I am a better than average customer?
How GetHuman-moviepas fixed the problem

We are waiting for GetHuman-moviepas to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common MoviePass customer problems.
How Do I Recover My Moviepass Account?How Do I Get Moviepass to Refund a Charge?
Do you have a customer issue as well?
We can help you get MoviePass's attention and get better help faster. Tap below to get started.
Having MoviePass issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-moviepas fixes it.
This email address isn't valid

MoviePass

MOVIE PASS
Customer service issue
Reported by GetHuman-moviepas
Jul 19th, 2018 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 1650 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-moviepas started working on this issue
Jul 19th, 2018 11:51pm
GetHuman-moviepas indicated the issue is not fixed yet.
Jul 20th, 2018 2:20am
GetHuman-moviepas indicated the issue is not fixed yet.
Jul 23rd, 2018 1:22am
GetHuman-moviepas indicated the issue is not fixed yet.
Jul 23rd, 2018 1:27am