The ap is not recognizing my phone

GetHuman-aianancy's customer service issue with MoviePass from April 2018

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The issue in GetHuman-aianancy's own words
The problem: The ap is not recognizing my phone
GetHuman-aianancy did not yet indicate what MoviePass should do to make this right.
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MoviePass

Customer service issue
Reported by GetHuman-aianancy
Apr 30th, 2018 - 7 mons ago
I have an issue with MoviePass too
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Seen by 3 customers so far
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Timeline
GetHuman-aianancy started working on this issue
Apr 30th 12:38am