The ap is not recognizing my phone

GetHuman-aianancy's customer service issue with MoviePass from April 2018

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The issue and preferred resolution, in GetHuman-aianancy's own words:
The problem I ran into: The ap is not recognizing my phone
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MoviePass

Customer service issue
Reported by GetHuman-aianancy
Apr 30th, 2018 - 3 mons ago
I have an issue with MoviePass too
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GetHuman-aianancy started working on this issue
Apr 30th 12:38am