I checked in last night around *** and got into our room and nothing was in there. The...

GetHuman1349423's customer service issue with Motel 6 from October 2018

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The issue in GetHuman1349423's own words
I checked in last night around *** and got into our room and nothing was in there. There was no remote no phone no ice bucket no towels etc. We had to make multiple trips to get everything we needed. Also the noise in this place was a little excessive and security should be enforced but isnt. I went to the manager of the hotel and he was nice at first but made me wait for ** mins to tell me that he's only giving me **%of the next nights bill when we agreed on *free night to make up for last. This was the worst experience I've ever had with motel *. I would like a comped room for tonight because I am homeless at the moment and I would like a decent night at a hotel whenever I have the money to pay for one.
They could make this right by giving me a refund. I wanted another night stay but after dealing with the manager I don't care to stay at this motel *.
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Motel 6

Customer service issue
Reported by GetHuman1349423
Oct 15th, 2018 - 4 years ago
I have an issue with Motel 6 too
Fixed
Seen by 18 customers so far
Similar issue to 1144 others
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Items needed
Order Confirmation Number
Date of Birth
Email on Account
Phone Number
Name of Account Holder
Billing Address
Address of Motel 6

Timeline

GetHuman1349423 started working on this issue
Oct 15th, 2018 6:00pm
GetHuman1349423 indicated the issue is not fixed yet.
Oct 15th, 2018 6:13pm