Dirty room, unsanitary and hang out for thugs.

Have a place to sleep safely with my family ... I have pictures of our room. The sheets have hair, pubic hair, a drink stain, blood spot on the wall and a very very dirty bathroom that had a towel hung up in the corner, nasty black dirt on the soap bar, someone’s hair tie in the tub, dirt stains on the floor by the fridge. To top it off there was a domestic abuse in the room by us, the next morning we went to inform the worker and he looked at me and said that my kids were really loud and they don’t get involved in situations that could get them hurt. Wait. What!!!! It was * in the morning, the guy who was beating his wife called on us, but, no one can help me but they can say we are loud in the morning. Than there was a fight the next night with * men about money being owed for drugs and that fight went on for about ** minutes. As we decided we had enough and left the middle of motel * in Waukegan Il there was a man begging for money outside the door as he was digging in the trash can. I have pictures of what the room looked like. The man who checked us in was very nice, the man the next morning was very rude and told me he couldn’t help me with my situation but to keep it down. He was very very rude. My kids were sick. We drove * hours south to visit my grand daughter and ended up at this motel and I’m still disgusted by it all. Motel * Waukegan illinois

It was a complete disaster

I want a refund

Never going back

Trying to contact anyone who can help and it has yet to happen.