I have tried to contact someone on this matter several times. On Aug. **th, **** I stay...

GetHuman1320646's customer service issue with Motel 6 from October 2018

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The issue in GetHuman1320646's own words
I have tried to contact someone on this matter several times. On Aug. **th, **** I stayed at the Motel * located at **** Thorn Run Rd. Corapolis, PA. I had several issues with this stay. First thing that was very upsetting to me was the condition of the room. There was spaghetti all over the wall, floors were filthy, pretzels under bed and hair in bathtub. I took pictures of room condition. We arrived about *:** pm to get ready for concert. My husband and I had my two teenage children with us who were going to concert with us. There Dad was to be picking them up after. Ages **&**. Well he never showed up in time to get them at concert due to traffic so I took them back to room with me to wait on him. When we walked in the door the phone was ringing. I answered it and it was man from front desk. He told me I needed to pack up and get out. I said I do not know what you mean. He said we don't put up with that kinky activity here. I then said I do not know what your talking about. He was screaming so loud my kids could hear him. I told him I would head to front desk. I went in to use restroom and before I could close door he was calling again. This time he told my ** year old daughter we were to get the **** out. At this point I had had enough. So, I went down to front desk to see what was wrong. I asked to speak to a manager. He said he had no way to contact anyone. So I asked him what was wrong. He said I had extra guests. I told him I had booked through hotels.com and I put * adults because kids were not staying. He told me I was to give him ** to let them wait on their dad or we were to get out. I gave him the **. Their Dad got them an hour later. I have never been treated so badly on a trip. I would appreciate someone contacting me about this. **** *** ****. Or you can email me. This is my last attempt before I call better business bureau. Thank you for your time on this matter.

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Motel 6

Customer service issue
Reported by GetHuman1320646
Oct 11th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1120 others
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GetHuman1320646 started working on this issue
Oct 11th, 2018 6:32pm