The room was very disgusting. The sheets had stains and cigarette burns. It reeked of m...

GetHuman1186042's customer service issue with Motel 6 from September 2018

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The room was very disgusting. The sheets had stains and cigarette burns. It reeked of mold, cigarettes, *****, and god knows what else. We were told we could not get a refund even though we were here for ** minutes not even that. There were also dead bugs and mold on the wall. We were also told we could not get clean sheets nor a new room. I have photo proof and I think there should be better service by far. Please help us.
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Motel 6

Customer service issue
Reported by GetHuman1186042
Sep 23rd, 2018 - 3 mons ago
I have an issue with Motel 6 too
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Seen by 4 customers so far
Similar issue to 985 others
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Items needed
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Date of Birth
Email on Account
Phone Number
Name of Account Holder
Billing Address
Address of Motel 6
Timeline
GetHuman1186042 started working on this issue
Sep 23rd 3:44am
GetHuman1186042 shared this issue with friends on Facebook
Sep 23rd 3:44am
GetHuman1186042 confirmed the issue is fixed. Hooray!
Sep 24th 4:04am
GetHuman1186042 confirmed the issue is fixed. Hooray!
Sep 24th 4:05am