I reserved a room with Motel * in Fort Benning Georgia from Sept. *th- Sept *th. I paid...
GetHuman1167297's customer service issue with Motel 6 from September 2018
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The issue in GetHuman1167297's own words
I reserved a room with Motel * in Fort Benning Georgia from Sept. *th- Sept *th. I paid $*** when I reserved this room online. When I arrived on the *th I checked in and they told me it was $*** I told them I already paid and the amount and the gentleman didn't even know I had already paid but said I would have to take up the difference with Expedia. I was put in room *** the next day I went to my son's family day with his unit in the Army and wheni came back to my room my room key wouldn't work so I went to the office and had to get it rekeyed. Got into my room got settled and my tv didn't work so I called the office and the lady told me how to try and fix it so I did and I thought it was fixed we hung up but when I switched the channels it was not. So I called back up and she offered to switch my room. I packed my things up went up to the office to give her the oldroom key and she was not there there was a note on the window saying she was helping another guest I waited then went out to get my phone out of the car and she was coming in as I was going out and and said wow it's going to be a long night ..she smelled real bad of weed. If that's helping guest then I guess it will be a long night. I went back in got my other room key she put me in room ***. Everything was fine until I got up at *am to take a shower to go to my son's graduation and the shower **** didn't work so I had to take a cold shower. They had a sign on the door any way saying that they would be working on the water or something I get that but this **** wouldn't turn at all and it was turn all theway to hot and it was cold water.. The maids only switched towels and made beds didn't sweep floors and didn't change linen.. Sad sad situation. When I was checking out I let the manager know I was not happy with what I had to go through and she offered $** refund Ann's I have not seen this refund. This is not fair to me.. I have never experienced anything like this in my life nor Will I ever again. I do believe I should get have my money back for what I have. Been through with this.. Thank you I advance..
GetHuman1167297 did not yet indicate what Motel 6 should do to make this right.
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I feel I should very my money returned back to me because I never received my promised refund and for what I had to endure for the * days was just insane..
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