The room we checked into has bugs every where!!!! Nats*flies which is very unsanitary...

GetHuman-sdelmora's customer service issue with Motel 6 from September 2018

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The issue in GetHuman-sdelmora's own words
The room we checked into has bugs every where!!!! Nats*flies which is very unsanitary.The Tv doesn't work either because the remote batteries and when we tried to do it manually it did not function. My husband and I could not sleep the whole night due to the pests. We went to the front office to report the issues and ask for a refund and were told we don't do that here and to wait for the manager. Our checkout is at **pm and we were told the manager wouldnt be arriving until **am to **am. You can check my rental history here at the motel *. I visit ofently and for days at a time. My experience here at the hotel is usually a positive experience. Unfortunately this time ********-******** has been a very unpleasant experience. I would greatly appreciate remaining a valued customer as opposed to a lost customer! Like I said every experience at your motel has been a pleasant one with the exception of this stay!Thank you. Stephanie Delmoral Motel * at Silas Deane Highway Wethersfield, Connecticut. My cell number is ***-***-****.

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Motel 6

Customer service issue
Reported by GetHuman-sdelmora
Sep 3rd, 2018 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 855 others
0 customers following this
Items needed
Order Confirmation Number
Date of Birth
Email on Account
Phone Number
Name of Account Holder
Billing Address
Address of Motel 6

Timeline

GetHuman-sdelmora started working on this issue
Sep 3rd, 2018 12:27pm
GetHuman-sdelmora indicated the issue is not fixed yet.
Sep 3rd, 2018 1:37pm
GetHuman-sdelmora indicated the issue is not fixed yet.
Sep 4th, 2018 11:43am
GetHuman-sdelmora indicated the issue is not fixed yet.
Sep 4th, 2018 1:30pm
GetHuman-sdelmora indicated the issue is not fixed yet.
Sep 4th, 2018 6:07pm
GetHuman-sdelmora indicated the issue is not fixed yet.
Sep 4th, 2018 6:07pm

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