Motel Six not LGBT friendly ,not customer friendly and falsely accuses customers
GetHuman1041159's customer service issue with Motel 6 from August 2018
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The issue in GetHuman1041159's own words
I visited a motel * in Georgetown Kentucky and had the worst experience in my life of ever staying at a motel *. I pulled into the motel at *pm on ********* driving a Penske truck with a car tow attached to the back. I drove around to the right side of the building towards truck parking, I pulled around back because there were no available parking spaces and was planning on looping around to the front of the building but I was unable to because of a sign that said something like “asphalt sealant and striping” with an orange band strung across the drive path. I parked the truck and went around to the front Desk and spoke to a man named Damon who was the only one behind the desk and told him of the situation, that I had parked in the back and I was planning on pulling through but had a sign blocking my way. It was too difficult to back up because of the obstacles behind me and I’d have to back a trailer carrying a car attached to a * ton truck around (parked semi trucks in the parallel spaces , a dumpster, and cars that were parked against the building)*I told Damon that I was planning on getting a room. I asked Damon if the asphalt would be ready by the next day? If not, I would slowly back the vehicle out with assisted help. Damon asked me, “Are you blocking anyone?” I told him no. Damon said I could park there since we were getting a room and that I would be able to drive through in the morning, *******. The following morning that is what I did. I pulled through towards the front and before I was able to leave, a man (I found out later he was a contractor) came up to me and started yelling about the asphalt. I had ran over a stripe of wet paint that was by the front drive exit and left a tire print on the black top. I told him everything I was told by Damon and what happened the night prior but “the contractor” insisted that it was my fault and that I am responsible for damages. I went inside the motel * to talk to the the employees and they got the manager and Damon on the phone. Damon denied telling me that I could pull trough in the morning to the manager. The manager was going off his word. I told the manager to check the camera and he would see everything that I said happen. I’m shocked that the employee lied about telling me to pull around in the morning and more shocked that the manager who was never there wanted to put this on me. At this point the contractor called me a “Dyiike and Biotch” the employees inside said they didn’t know what to do. I talked to the manager Himanshu Patel who said he was backing his employee Damon and said he would have Damon show up at the hotel. I asked how that was suppose to solve the issue, that trying to argue with a lying employee is not going to resolve this. The person with me speaks the same language as the manager and overheard him discussing with his employee about charging my card $*** for the damages. I am totally appalled by this, I feel descrimnated against, I did not agree to a $*** charge. I will be pursuing this legally if I am and for being discriminated against. If you’d like to contact me for a resolution my number is ***-***-****.
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