I was traveling it buffalo to visit friends.*I reserved a motel * room in Amherst for A...

GetHuman948844's customer service issue with Motel 6 from August 2018

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The issue in GetHuman948844's own words
I was traveling it buffalo to visit friends.*I reserved a motel * room in Amherst for August *. I had a reservation through my travel agency Egencia for August * ****.*I booked a second night August * for **.** at check in on August *. I was charged on my credit card for the second day.*The next day August * I was told they removed my stuff from my room and they said I did not pay for the day.*I had to pay $*** for the night. The hotel charge me $** and the $***.*When I went back to the front desk I showed the manager Amanda the information from my bank statement and she refunded me $**.*I find this hotel to be a total disgrace.*No one knows what they are doing they are rude and they violated my personal property.

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Motel 6

Customer service issue
Reported by GetHuman948844
Aug 3rd, 2018 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 641 others
0 customers following this

Timeline

GetHuman948844 started working on this issue
Aug 3rd, 2018 9:10pm

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